Job
Operations/ Management
IT Delivery Leader – EMEALA Commercial
What you will do:
- Delivery Leads work with technical architects, project managers, and business partners to build solutions that meet requirements; they are the liaison between the delivery team and the project manager/program manager.
- Their role includes managing delivery teams and liaising with the business/product owner in the development lifecycle.
- The Commercial Application Delivery Leader for EMEALA will work across enterprise commercial platforms including Oracle CPQ, Salesforce CRM and Oracle ecommerce.
How you will do it:
- Provide technical leadership and innovation across specific aspects of solution delivery and development
- Work with Project Managers to define the design, build, test and deployment elements of a project plan (e.g., project delivery tasks, milestones) and coordinate the alignment of dependencies within the project
- Lead and manage technical delivery resources for a specific workstream
- Lead and set standards for technical reviews, peer reviews, and feedback cycles
- Collaborate with Project Managers to deliver projects in alignment with technical and business requirements
- Resolve workstream-specific technical risks and issues identified by the Project Managers
- Ensure knowledge transfer to application and infrastructure support teams
- Prepare work and resource plans for each phase of the workstream in collaboration the Project Managers
- Drive benefit realization and delivery of intended results in partnership with the project sponsors
- Support Project Managers on mitigating risks, resolving issues, and escalating to Steering Group and Program Manager Sponsors as appropriate
- Verify with Business Partners, Operations, and Information Security that the solution meets quality and performance requirements
- Ensure all the right technical teams have been involved in the planning, design, development, execution and governance of the projects
- Work with vendors and suppliers to evaluate options for solutions and services ensuring external requirements and features are incorporated into solution designs
- Foster a culture of technical discipline, craftsmanship, and innovation
- Drive continuous improvement of deliverables to meet Definition of Done (DoD)
- Will assist Solution Delivery Leader in detailed level estimation as part of Initiate and Planning Phase as required
- Provide end-to-end delivery services specifically for platforms, applications, services and tools for the relevant business areas
- Accountable to the BU solution delivery lead to ensure the application delivery is aligned to the overall portfolio view of the BU solution delivery lead
- Communicate with management and outside stakeholders to limit any uncontrolled expansion of work
- Continuously publish and manage team performance metrics (e.g., burndown chart, velocity, capacity) in the Application Lifecycle Management (ALM) tool e.g. Jira
- Hold accountability for team’s commitments, and in cases of failure, communicate failure points, repercussions, and next steps to the ART
- Drive continuous improvement and accountability amongst team members
- Manage resolution of interpersonal conflicts and issues beyond the team’s authority to keep team focused on delivery to objectives.
- Help manage the team backlog by guiding team to focus on priorities
- Solid Experience as IT Solution Design/Architect, Technical Delivery Leader or similar
- Demonstrable experience of managing development teams to deliver to time/cost/quality using established software development lifecycle menthologies and tools
- Experience with Oracle Fusion and/or Configure Price Quote platforms and processes is highly desirable