Global Risk Strategy Programme Manager

Job Description Summary:

The Global Established Seller Risk Strategy team is responsible globally for the formulation of seller risk strategy for businesses who wish to sell goods or services on the PayPal platform. These sellers may be newly incorporated businesses, Small or Medium sized Business (SMB) or Large Corporate Enterprises. Understanding and closely managing sellers’ credit (risk of insolvency) and ensuring we have the appropriate degree of risk reward trade-off is critical to our management of the portfolio. The credit risk arises as PayPal offers a type of guarantee to buyers for undelivered goods and services and if the seller becomes insolvent, PayPal bears the financial liability.

We are looking for a highly talented, decisive, self-motivated and results-driven individual to join the Global Established Seller Risk Strategy team as Risk Strategy Programme Manager and to focus on managing, supporting and driving specific Risk programs spanning across short-, medium- and long-term time horizons.

Job Description:

Job Requirements

The successful candidate is expected to work collaboratively with various global cross functional teams to programme manage our key initiatives, programmes and operating cadences whilst maintaining effective communications with the Established Seller Risk leadership across these various programmes.  

This position requires a strong record of programme management, general management, business acumen, creative thinking, strong communication skills and exceptional multi-tasking capabilities.

Provide oversight and management and to be the Primary point of contact across our key Established Seller Risk Strategy Initiatives/programmes

Maintain a strong, skillful, disciplined approach to managing an array of overall programmes, whilst driving and maintaining closer management to a subset of the most strategically important of these

Provide updates on a timely basis and communicate succinctly to Established Seller Risk leadership, overall Seller Risk leadership and other key programme stakeholders as applicable

Partner with the various internal teams within the Established Seller Risk organisation (Portfolio Management, Established Strategy, Onboarding, Lifecycle and Infrastructure) teams to support, track and monitor overall status of programmes more holistically

Be an advocate for change and provide input to improve our strategies and outputs more broadly    

Engage cross-functionally across an array of stakeholders, building relationships at various levels of the organisation to effectively identify and manage programmes requiring specialized seller risk insight

Support important strategic projects and initiatives in more depth

Support needs will vary by project and will require problem-solving skills, excellent written and verbal communications, and ability to multi-task and prioritise effectively

Document and maintain appropriate level of tracking for programmes, help identify and eliminate road-blocks whilst providing transparency to accountability from stakeholders and project owners/sub owners

Develop, manage and generate insights and provide transparency and visibility to trends, issues and control status for the Established Seller business units

Identify gaps and opportunities that require project development and process enhancement

Plan and brainstorm innovative projects/programmes with the team/segment

Continuously review the team's project management processes to ensure projects are run efficiently and effectively

Co-ordination and visibility of the key programmes across the Established Seller Risk Team (some degree of co-ordination is necessary)

• Have 5 years relevant experience, in a prior Programme Management related discipline
• Prior experience within Financial services, risk management, Financial services and management consulting profiles is preferred
• Highly organized and structured. Able to devise effective framework(s) to manage and handle varying projects, track, manage and report progress
• Be a team player, with strong interpersonal & communication skills, both written and verbal
• Excellent communication and interpersonal skills
• Strong collaboration skills, and the ability to build rapport with members of other departments and teams
• Be highly curious and thoughtful - a proactive self-starter with a sense of urgency and bias for action, in a fast-paced environment
• Strong working knowledge of external systems and tools to programme manage. Microsoft Office - Outlook, Word, Excel and Access.