IT Trainer, Tech Writer, Graphics Design etc

Technical Writer

The ideal candidate is an outstanding writer with experience creating content for enterprise software targeted to professional and technical audiences.

  • Works closely with editorial, development, customer support, product management, and services to develop high-quality technical content.
  • Drafts, maintains, and edits content for release notes and release publications.
  • Reviews UI text for consistent tone and style.
  • Balances multiple projects, including projects beyond normal scope, and works as an integral part of the product team.
  • Prepares content for online delivery.
  • Learns and tests product functionality while writing documentation.
  • Learns and applies Workday writing style using a minimalist approach.
  • Provides regular updates to manager on project status.
  • Mentors new writers with less experience in aspects of the job.
  • Influences product team by educating on our processes and standard methodologies.
  • Attends Agile and team meetings.
  • Contributes to shared projects across the larger team.
  • Bachelor's degree and 4+ years of technical writing experience or equivalent.
  • Experience implementing or working with enterprise software preferred.
  • Proficient knowledge of DITA and XML authoring tools.
  • Proactive and able to work independently on multiple projects.