Tableau is one of the world’s fastest growing software companies. We’ve been ranked as the clear market leader in the Gartner Magic Quadrant for BI & Analytics for the seventh year running. Not only do we have world-class products, Tableau is also the 3rd fastest growing marketable skill! If that isn’t enough, we are now also part of Salesforce, one of the largest software groups in the world.
We are built on a set of 8 core values: We are on a mission. We build great products. We work as a team. We use our products. We delight our customers. We keep it simple. We respect each other. We are honest. By making technology more accessible, we help create a future with greater opportunity and equality for all. This has taken our company to great heights, and now part of the Salesforce family (named one of the FORTUNE "100 Best Companies to Work For®" 2020 — 12 years in a row).
Your role
Within our application, server and cloud teams, you’ll support our diverse customer base across multiple industries. You’ll triage and resolve highly complex, technical, and application-related issues, which impact product functionality in customer-specific environments, or issues that directly hamper a broader customer adoption of Tableau products.
Some of the things you’ll be doing
About you
You will have exceptional troubleshooting and communication skills coupled with knowledge and demonstrable experience in some of the following areas:
You do not need previous experience with our product, as we will provide all the support and training needed to develop your knowledge during your on-boarding programme.
As we support customers across EMEA, fluency in French is required.
What you’ll achieve
3 months:
6 months:
Continuous learning is encouraged and supported through sponsorship of third party certifications and free access to external learning platforms.