The Technical Customer Success Manager for the Getfeedback Platform provides excellent experiences to our customers. You will guide customers to deployment at various points in their customer journey. You'll work with the sales engineers and the others on the success team to ensure that new customers are set up with technical elements such as SSO, APIs, Mobile SDKs, and more. Working with both executive sponsors and IT professionals you'll need to balance technical knowledge with business expertise. You will report to a manager on the Customer Success team supporting the Getfeedback Platform. Remote work optional from North America depending on location.
