Intercom is the only suite of customer messaging products that drives growth at every stage of the customer lifecycle—across acquisition, engagement, and support. Today more than 25,000 businesses use Intercom to connect with a billion people worldwide.
Join the company helping businesses grow revenue through live chat, and so much more.
What's the opportunity? 🤔
We’re looking for a super smart, ambitious, hardworking, humble and fun individual to join our Infrastructure Services Group as a Systems Engineer!
Our group mission is to ensure stability and enable growth of the business. We do this by strengthening the foundations of the Intercom platform with a scalable and highly-available infrastructure solution built on AWS, providing lightning-fast CI/CD, building toil-reducing Infrastructure as Code services, and taking ownership of key operational excellence initiatives.
Intercom continues to grow - joining as a Systems Engineer will give you a mission to build, optimize and grow infrastructure that scales with our customer demand. We highly value growth and learning, and you’ll get to work on company-wide initiatives to accelerate your growth even further!
What will I be doing? 🚀
These are some of the things that a Systems Engineer will do:
What skills do I need? 📖
To be a good fit, you should have:
Bonus skills & attributes 🙌
Bonus Skills include:
Benefits 😍
We are a well treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us! :)
Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Open vacation policy and flexible holidays so you can take time off when you need it
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
MacBooks are our standard, but we’re happy to get you whatever equipment helps you get your job done
We are a diverse bunch of people and we want to continue to attract and retain a diverse range of people into our organisation. We're committed to an inclusive and diverse Intercom! We do not discriminate based on gender, ethnicity, sexual orientation, religion, civil or family status, age, disability, or race.