When you join Verizon

Verizon is a leading provider of technology, communications, information and entertainment products, transforming the way we connect across the globe. We’re a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role. Together, we are moving the world forward – and you can too. Dream it. Build it. Do it here.

What you’ll be doing...

This role will help facilitate the maintenance, monitoring and support of the public and private cloud infrastructure that is the foundation of our award-winning SaaS application. The role will involve delivering on projects through coordinated delivery with other Engineers in the team. The ideal candidate will be a highly competent, results driven as well as a highly self-motivated individual.

• Owning, tracking and resolving system incidents and requests
• Fulfilling requests and resolving incidents within SLAs.
• Supporting Microsoft technologies on cloud platforms.
• Monitoring performance, troubleshooting systems problems and outages, scheduling upgrades, collaborating with System Engineers on any required optimisations.
• Providing on call support for the Development Operations team in an outage situation.
• Working as part of the team to ensure projects and goals are delivered to timelines.
• Collaborating closely with Information security team to define, manage and implement the security configuration of all infrastructure and systems
• Ongoing maintenance of documentation relating to new and current systems throughout the organisation.

What we’re looking for...

You'll need to have:

• Bachelor’s degree or relevant work experience.
• Experience in enterprise administration of windows servers and related technologies (Windows OS. Active Directory, DNS, IIS, Failover Clustering, WSUS).
• Knowledge of scripting and automation (PowerShell).
• Experience with Cloud Providers (AWS, Azure).
• Knowledge of Windows Troubleshooting tools and techniques (Event viewer, Perfmon, SysInternals).

Even better if you have:

• Experience working with GIT.
• Excellent verbal and written communications skills.
• Experience with enterprise management tools (Packer, Salt, Chococlatey, Octopus etc.)
• Experience with Dell Server Hardware.
• Ability to learn new technologies and scripting languages.
• Ability to work in a fast paced, high volume, agile environment.
• Ability to approach problems with a sense of ownership, enthusiasm and innovation.