Technical Support-L1,2,3

Staff Systems Engineer

What you get to do in this role:

  • Develop with Puppet, Python, and Ruby in order to build web a configuration management pipeline that is safe, fast, and observable.
  • Manage a large-scale hybrid cloud of bare metal and VMs.
  • Work as part of a team that writes, reviews, and deploys everything as code.
  • Write test plans and test automation for declarative infrastructure in multiple cloud environments.
  • Build orchestration workflows by leveraging features of the ServiceNow platform.
  • Research and implement new open-source and commercial tools, technologies and methodologies.

To be successful in this role you have:

  • Has experience operating bare metal Linux servers at scale in a production environment, using configuration management tools such as Puppet, Chef, or Ansible.
  • Can research best practices and help maintain and promote high standards for development.
  • Has a deep understanding of Linux servers and their components, including networking, storage, and software packaging.
  • Can document and communicate systems architecture.
  • Is comfortable with their ability to design, write and debug code in a team setting. You should also have experience writing test specifications and understand the fundamentals of test automation.
  • Has experience with a variety of open-source tools used in the operation of a production computing environment.
  • Can figure things out – you’ll be working with a wide variety of systems technologies. There is plenty of help, but to be successful you will need to be capable of digging deep into internals of DevOps tools.