What you get to do in this role:
- This will be a fast-passed job and very rewarding.
- This role you will have the opportunity in helping this company grow with their storage capacity needs which and rolling out new Storage Appliances.
- ServiceNow is on the cutting edge of technology and you will be emerged the latest technology
To be successful in this role you have:
- Good understanding of the different storage protocols like NFS, iSCSI, FC, and NVMe/NVMeOF and NAS/SAN design.
- Good understanding of enterprise class storage hardware (e.g. Dell, Pure, HP, NetAPP etc.
- Have a good understanding of how Deduplication and Compression.
- Be able to create, support and maintain CIFS/NFS/S3 shares
- Good understanding of UNIX/CentOS and comfortable with CLI
- Comfortable with Virtualization – specifically VMware’s ESXi
- Broad knowledge of Flash Storage solutions
- Working knowledge of networking/server architecture and hardware.
- Experience working in a multi-team enterprise service delivery environment.
- Excellent verbal and written communication skills.
- Ability to function and prioritize in a fast-paced multi-task, team environment.
- Process oriented and experienced in process development.
- Strong analytical skills with the ability to multi-task several unrelated issues.
- Strong documentation skills with particular emphasis on technical processes and standards.
- Knowledge and experience in ITIL process methodologies (certification a plus).
- Proven ability to function independently in ambiguous situations with a record of success.
- Proven ability to work with cross-functional teams on highly-technical, multi-disciplined projects.
- General understanding of capacity planning.
- Excellent communication, customer focus, problem solving, conflict management, time management and interpersonal skills required.
- Must have a minimum of four years of experience in enterprise operations with a record of increasing role responsibility.