Technical Support-L1,2,3

Sr Systems Engineer

What you get to do in this role: 

·       Write and maintain software-defined declarative infrastructure, at scale.

·       Develop new systems, services, and automation tools that can run in on-premise and cloud infrastructure

·       Build orchestration workflows by leveraging features of the ServiceNow platform.

·       Research and implement new opensource and commercial tools, technologies, and methodologies.

·       Collaborate with peer teams who have built world-class networking and orchestration solutions

·       Grow your career and those around you, build a culture of a brand-new team.

To be successful in this role, we need someone who: 

·       Has the ability to improve a mission-critical service, and appropriately respond to incidents and prioritization requests thereof

·       Understands Linux infrastructure, virtualization, and containerization technology (VMware, KVM, Kubernetes, Azure, Terraform)

·       Is comfortable coding in a popular systems language such as Python, Java, Ruby, Go, or C. 

·       Has a working understanding of related infrastructure concepts such as IP networking, block and file storage, load-balancers, etc.

·       Has a working understanding of related internet protocols such as DNS, LDAP, NTP, SMTP, HTTP, etc.

·       Is a self-starting individual who is not afraid of figuring things out on their own.

·       Is an excellent oral and written communicator.

·       Has integrity, honesty and can uphold ServiceNow’s values.