Team
Come join the Cloud Infrastructure Engineering team and work with a talented group of developers building out solutions that make our infrastructure highly available, scalable and fully automated.
Role
As a Senior Software Engineer / Software Engineer, focused on Cloud Infrastructure Engineering, you will have the opportunity to work on ServiceNow Platform and Tools, build state of the art solutions using workflows, orchestration and developer tools in Private and Public Multi Cloud infrastructure.
What you get to do in this role:
- You will work on identifying & building solutions for critical issues in our cloud environments to ensure the continuous availability of our cloud (Five 9s).
- In addition to resolving cloud automation issues, you will work closely with Engineering teams and other members of the infrastructure organisation including SREs / System Engineering, Instance Automation, Monitoring, Technical Support and the ServiceNow development teams to keep our cloud safe and healthy.
To be successful in this role you have:
- Bachelor’s/master’s degree in Computer Science or related discipline
- 6- 8 years of experience of troubleshooting and resolving difficult technical issues with ease
- Strong knowledge on JavaScript frameworks (e.g. NodeJS, ReactJS, Redux), Java Web Application Framework & Integration technologies like workflows, APIs etc.
- Solid understanding of data modeling and databases (MySQL preferred)
- A good knowledge of cloud infrastructure is a must
- Ability to identify and resolve technical issues rapidly in a cloud automation environment.
- Aptitude to identify the pattern of issues and provide automated solutions for issue resolution as a DevOps team member.
- Excellent written and verbal communication skills with the ability to clearly articulate solutions to complex technical problems
- Laser focused on customer issues
Other Preferred Skills:
- Experience with DevOps is a major plus.
- Experience in ServiceNow application development
- Cloud infrastructure knowledge
