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At Segment Twilio, we believe companies should be able to send their data wherever they want, whenever they want, with no fuss. Unfortunately, most product managers, analysts, and marketers spend too much time searching for the data they need, while engineers are stuck integrating the tools they want to use. Segment Twilio standardizes and streamlines data infrastructure with a single platform that collects, unifies, and sends data to hundreds of business tools with the flip of a switch. That way, our customers can focus on building amazing products and personalized messages for their customers, letting us take care of the complexities of processing their customer data reliably at scale. We’re in the running to power the entire customer data ecosystem, and we need the best people to take the market. Our goal is to make life easier for our customers and to leave them with the “wow” feeling of having solved their technical issues with ease.
We’re looking for a customer-facing Solutions Architect to join our new Launch team. We're looking for someone who loves helping people, solving problems, and wants to be a major factor in the success of our customers. This position is for someone who has strong technical aptitude and organization skills, the ability to make sophisticated technical concepts easy to consume and wants to stay close to customers in a customer-facing environment at a fast-moving startup
As a Solutions Architect on the Launch Team, you’ll be tasked with leading technical enablement engagements with our growth customers world wide and supporting ongoing efforts to optimize and scale our service offering for the commercial tier. As Segment allows to collect data from a large variety of sources being the Web the most important one, it’s critical that you are very familiar with Web developer tools and tracking technologies and key MarTech concepts such as pirate metrics and conversion funnel. Familiarity with multiple coding languages, mobile frameworks, APIs, data warehouses and SQL are a plus. To ensure that our engagements finish on time and in scope, it’s important that you are very well organized and can communicate properly and effectively internally and externally.
You’d be joining a team of talented individuals that care deeply about Segment Twilio’s customers, partners, each other and the broader community. We judge ourselves on how well we serve each of those stakeholders. So if you enjoy working with smart people and helping to build a company that cares about quality, you’ve found the right place.
Responsibilities
