Software Developer/ Engineer/ Architect

Software Engineer

Job Description

At Zendesk, we truly believe that to build great products you have to have great people. We enjoy working with other smart focused people who care about both the products and the code they write. Our team is looking for a Software Engineer to join us in taking our product to the next level in terms of functionality and integrations.

 

What you’ll do

Be part of the Workflow Automation team - a group of passionate, and humblident (humble + confident) engineers who own their solutions and share a vision for what they develop

Build new and extend existing systems and functionality in Zendesk Sell

Participate and lead in all stages of development life-cycle from design to implementation, testing and maintaining performance for critical features

Champion code ownership, standard methodologies, high quality code to ensure reliability and stability are kept front-of-mind.

Have real impact on Zendesk Sell and other products of Zendesk

What you bring to the role

 

Required

2+ years of experience in web development, Ruby / Rails or similar

Experience with relational databases such as MySQL, Aurora.

Experience with managing and building APIs

Experience with analysis and log tooling like Datadog or similar

Empathy and strong communication skills. You can explain your views well to others and just as important, listen actively to others.

Preferred

Experience with front-end frameworks, especially React, TypeScript.

Experience with distributed systems using Kafka or similar.

Prior experience leading, mentoring, and supporting more junior engineers.

High customer empathy and focus on the value delivered to our customers.