Software Developer/ Engineer/ Architect

Site Reliability Engineer

Site Reliability Engineer (SRE)

Position Summary:

Kneat Solutions is looking to hire an experienced Site Reliability Engineer (SRE) to join our SaaS Operations team in Limerick and support the successful delivery of our Kneat Gx SaaS solution, which primarily focuses on helping our customers digitize and manage their validation, commissioning, and qualification processes.

As Kneat Solutions continues to expand we are currently looking for a SRE, that will be responsible for ensuring the optimum performance and availability of the hosts Kneat’s SaaS platform. You will work in-conjunction with the DBA team to ensure the smooth operation of the solution, provide 3-rd level support to Customer Support team, and work closely with the Cloud Automation team to support Kneat’s ongoing automation initiative.

The successful candidate shall report to the SaaS Operations Lead.


Some of the primary responsibilities of this role would include:

  • Work as a member of the Kneat Reliability Engineering team to build, administer and maintain our 24X7 production environment, staging/development environments and supporting infrastructure.
  • To be a point of contact for technical issues on a variety of components e.g. production systems, staging environment, development and deployment tools.
  • Continuously endeavour to improve the stability, performance and scalability of the platform that hosts the Kneat SaaS solution.
  • Collaborate with application engineering teams to solve business needs with provided cloud services.
  • Work with the Security function to ensure security best practises are followed across systems and that reporting metrics are available.

Required Skills/ Experience:

  • Minimum of 3+ years of experience in a Systems Administration/SRE/DevOps capacity.
  • Experience administrating of Windows and/or Linux based infrastructure in highly available environments.
  • Solid understanding and experience with AWS services and cloud operation concepts.
  • Web Server administration experience (IIS preferred).
  • Automation - Strong scripting experience (preferably Powershell & Python, but other scripting languages also considered).
  • Infrastructure-as-Code experience, preferably with Hashicorp Terraform and Packer
  • Working experience in configuration managements tools – Ansible
  • Containerisation and Kubernetes experience, preferably with Amazon EKS and ECR.
  • Understanding of TCP/IP, DNS, routing, VPN, load-balancing, SMTP.
  • Working Experience in supporting Patch Management.
  • Good understanding of DR Testing.
  • Working Knowledge of monitoring tools such as Prometheus, Grafana and ELK.
  • Degree or equivalent in a computing or engineering discipline.
  • Strong team player with a results-oriented track record.
  • Excellent written and verbal communication skills.
  • Self-motivated and enthusiastic with a continuous learning mindset.


Desirable Skills:

  • Familiarity with DevOps technologies - CI-CD stacks, Git, Azure DevOps
  • SQL Server administration experience.
  • Knowledge of CIS security standards.
  • Previous experience of maintaining infrastructure in a regulated environment.
  • Experience of Agile / Kanban methodology.
  • Ability to have a positive impact on team members and communicate openly and directly to individuals or groups at all levels.
  • AWS Certified