Introduction 

Are you searching for an opportunity to play a key role in driving the dramatic growth of a highly successful software company? 

We at FWI and Poppulo have come together to create the market’s most comprehensive omnichannel employee communications platform with unmatched personalization, measurement capabilities, and class-leading space management solution. For the first time, organizations can instantly connect with every employee -- both disconnected and connected -- wherever they work, through a single omnichannel platform. 

The combined business currently serves 6,000+ customers, connecting with and serving content to over 35 million employees in more than 80 countries. 

We know there’s no such thing as a “perfect" candidate - we’re all a work in progress and are growing new skills and capabilities all the time. We encourage you to apply for a position with FWI/Poppulo even if you don’t meet 100% of the requirements. We believe in fostering an environment where there is a diversity of perspectives, in hopes that we can all thrive. 

The Opportunity 

This role is full time and permanent and open to remote opportunities across the UK and Ireland. 

You will work as part of a fun, and highly motivated cross-functional team (Development, Test, Product, UX) focused on continuously delivering value to our customers in a sustainable manner. We have an agile culture with a focus on sustainable work practices that allow you the best possible work-life balance. We believe in a collaborative work environment. 

The successful candidate will join our Analytics team who are currently building our Next-Generation Analytics Platform using the latest technology on AWS. 

The Person 

Foremost you are passionate about quality, are naturally curious, and have a habit of asking insightful questions. You will not be using “manual” test scripts and the role will involve testing both front-end and back-end services. 

You are a real team player who cares about the customer and business outcomes. You enjoy working closely with teammates to find and fix important problems. You are comfortable teaching others about testing, working with their teammates to build quality into the platform and prioritises prevention over detection. 

You have invested in your own self-growth. You will have strong testing and critical thinking skills, ability to analyze risk, a proactive approach, and a proven record of driving continuous improvement in teams. 

Key Responsibilities 

• Working closely with Development, Test, Product, UX and others to ensure quality features are delivered to customers. 
• Establishing and managing an effective whole team test approach whereby the whole team understands and participates in testing). 
• Workign with the team to ensure that quality is considered at the earliest stages of projects. 
• Coaching the team to develop their testing skills and overall quality appraoch, and drive continuous quality culture improvements in the team.  
• Ensure the team are implementing Automation at the appropiate test levels. 
• Ensure the team considers all relevant quality characteristics such as security, performance, and observability  
• Facilitate quality focused team sessions such as risk workshops and bug bashes. 
• Understands the platform and how customers use it. 

Candidate Expertise Required 

• 7+ years experience in a Software testing/Quality role working with web technologies/SaaS. 
• Proficient testing in an Agile environment. 
• Past experience in establishing and managing an effective whole team test approach.  
• Experienced in testing complex systems and comfortable with technical conversations. 
• Proficiency in at least one language (e.g python, ruby, java) and preferably experienced with test automation at both the UI and API. 

Soft Skills/ Nice to Have 

• Effective communication (written and oral) and teamwork behaviour within a diverse team environment. 
• Past experince as a Quality Coach would be of benefit for this role. 
• Building good working relationships with team members and other teams.  
• Strong problem-solving skills. 
• Experience in applying different techniques, tools and approaches based on context. 
• Proficient in Exploratory Testing. 
• History of continually learning and adapting to the latest trends and technology. 
• Test community involvement e.g. attending conferences/meetups, blogging, contibuting to opensource projects etc. 
• Experince testing in the cloud (AWS) 
• Experince testing a Data Analytics platform and visualization tools such as Looker 
• “Non-functional” Specialities such as perforamnce testing  
• Comfortable with linux commands and database queries.  

• An excellent workplace culture 
• Competitive salary 
• Company performance-related bonus 
• Medical insurance 
• Flexible working hours 
• Educational assistance 
• In-house soft skills training