Software Developer/ Engineer/ Architect

Senior Software Engineer in Operate (VP)

As a JPMorgan Chase & Co. Site Reliability Engineer (SRE) you will combine software and systems to help us build a world-class engineering function. Working with your team, you’ll focus on improving our production applications and systems to creatively solve operations problems. Much of our support and software development focuses on optimizing existing systems, building infrastructure and eliminating work through automation. 

Our culture of diversity, intellectual curiosity and problem solving is essential to our success. We bring people together with a wide variety of backgrounds, experiences and perspectives. We support teamwork, thinking big and taking risks in a blame-free environment. We promote self-direction to work on relevant projects, while building an environment that provides the support and mentorship needed to learn and grow. We are excited to see what you will bring to our team. 

Responsibilities: 

Design, code, test and deliver software to automate manual operational work 

Troubleshoot priority incidents, facilitate blameless post-incident evaluations and ensure permanent closure of incidents 

Engage with development teams throughout the life cycle to help develop software for reliability and scale, ensuring minimal refactoring or changes 

Identify application patterns and analytics in support of better service level objectives 

Design self-healing and resiliency patterns 

Design performance tests, identify bottlenecks and opportunities for optimization and capacity demands, and present solutions for continuous improvements 

Design best in class monitoring frameworks to accomplish end-to-end flow monitoring and noiseless alerting 

Design automated software and product upgrades, change management and release management solutions 

Coach or manage teams as applicable 

Qualifications : 

  • BS/BA degree or equivalent experience in a software engineering discipline
  • Experience working as a full stack developer in a commercial environment using at least 2 modern languages (preferably Java/JavaScript/Python)
  • Experience working as a DevOps Engineer (preferably as an SRE).
  • Experience of OO techniques and Design Patterns.
  • Experience of owning a product from design to operate.
  • Experience in troubleshooting down to the OS layer.
  • Experience mentoring and developing junior talent,
  • Working knowledge of infrastructure components such as routers, load balancers, cloud products, container systems, compute, storage and networks