At HubSpot, we have been on an incredible journey building world class CRM, Marketing, Sales, and Services products that help small and medium size businesses grow.

Every single HubSpot customer has access to an In App Help tool to quickly chat to our Support reps or self serve using our best-in-class knowledge docs. To help us scale this feature we are completely re-imagining the in-app help experience and how customers interact with it. To facilitate this, we are building a brand new HubSpot team and mission named Growth In App Help and looking to welcome a number of Senior Engineers onboard. 

As a Senior Engineer on In App Help, you will:

• Write and ship production code that has meaningful and measurable user and business impact
• Envision, build and analyse new features and tools, each contributing to company growth and revenue
• Work with a small cross functional team of engineers, PMs, designers, content designers, and researchers
• Collaborate with HubSpotters all over the company, whether in engineering, product, design, research, marketing, support, etc
• Help thousands of HubSpot customers meet their goals and grow their companies, stemming from changes you’ve made
• Implement experiments that give us valuable insights into user behaviour and how to improve their experience
• Get exposure to how HubSpot works as a business

You may be a fit if:

• You have strong frontend development experience. We work with JavaScript and React primarily, but experience with specific technologies is secondary to strong programming fundamentals.
• You are focused on building user centric solutions. You build empathy for their challenges and understand how they may flow through our product. 
• You not only get excited about big, technical challenges, but also about being close to the business 
• You have or are interested in gaining experience with experimentation and A/B tests.