Technical Support-L1,2,3

Senior Contract Manager

The Contract Manager (CM) position is responsible for contract development and management of all contractual documents, working in partnership with the Sourcing Specialist, Suppliers, internal Business and Legal Departments to negotiate and develop robust legal and commercial terms and conditions with Verizon’s Suppliers. The CM acts as an advisor and/or expert for contract related issues and must apply critical thinking skills and work independently to make sound business decisions on behalf of the Company. Day to day work of the CM requires significant interpretation of diverse contractual issues as well as the ability to identify any potential risk factors that the business needs to consider for the execution of the Agreement. The role also requires ongoing contract compliance and issue resolution as needed after contract execution. The CM also works closely with Internal Audit, as necessary, and Supplier's auditors to resolve contract compliance issues.

  • In accordance with Verizon's priorities, review Supplier requests for changes to the terms and conditions of contracts, assess risk of implementing changes, and recommend Verizon's response.
  • Ensure that applicable contract documents (amendments, SOWs, template provisions) comply with established Verizon format.
  • Act as the liaison and coordinate the interests of the Sourcing Specialist, Business Partner, Legal and Supplier.
  • Coordinate with Verizon Legal support to negotiate contract issue resolution with Supplier, and secure final approval of the appropriate Agreement.
  • Work collaboratively with Sourcing Specialist to ensure that all contract document templates are properly prepared for Request for Proposal (RFPs).
  • Resolve and respond to contractual related Supplier issues and/or questions.
  • Coordinate and manage high-volume EOY / EOQ renewals using agreed-upon templates.
  • Meet with Legal counsel to clarify and negotiate Sourcing contractual issues and or other Supplier concerns.
  • Interpret contractual rights and obligations to business partner and Sourcing Specialist.
  • Ensure that current Verizon standard language, including updated terms and conditions, is included in all contracts, as appropriate.
  • Manage supplier dispute resolution through formal or informal dispute resolution channels.
  • Review and ensure appropriate application of Sourcing and Corporate Policy requirements.
  • Coordinate consultation and escalation to senior management of current and potential issues.

You’ll need to have:

  • Bachelor’s degree or relevant work experience.
  • Related experience in contract management or sourcing position.
  • Experience negotiating & managing agreements.

Even better if you have one or more of the following:

  • Law degree.
  • Telecom Network or IT experience.
  • Strong interpersonal and client-service skills.
  • Self-starter with ability to work independently.
  • Strong oral and written communication skills.
  • Proficient issue resolution and negotiation skills.
  • Practiced understanding of procurement contract clauses and principles.
  • Practiced understanding of procurement contract risks and how to mitigate those risks.
  • Proficient contract drafting skills in areas of Statement of Work (SOW).
  • Strong project management skills.
  • Ability to manage multiple concurrent deliverables in a very dynamic and variable environment where business assumptions fluctuate frequently.

We’re a diverse network of people driven by our ambition and united in our shared purpose to shape a better future. Here, we have the ability to learn and grow at the speed of technology, and the space to create within every role.