At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this. 

We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.

With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

Why work for us

At Vodafone, we’re working hard to build a better future A more connected, more inclusive, and more sustainable world. We believe technology is only as powerful as the people using it to create a better tomorrow.

Role Purpose

The primary role of the Senior Aruba Engineer will be to produce and publish low level technical designs / implementation guidelines and install these solutions as contracted with the customer to best practice standards. Work closely with the Projects, Configuration and Integration teams and Enterprise Services Operations to ensure all technical documentation and knowledge transfer is completed before handing over the solution for In-life support. Assist Presales teams in realising customer opportunities through the validation of solutions that utilise the products and services that exist within the ECS and Vodafone Product Portfolios.
You will work closely with other members of the team, including those that exist within the ECS and the wider Enterprise and Vodafone teams. This will cover a range of disciplines i.e. Presale Team, Core Network Engineering, Operations, Product, Programmes & Projects and Service and will ensure that the technology solution designed is fit for purpose and can be readily deployed and operated in a stable manner.

Key Accountabilities:

• Design, Deployment and Inlife
• Has strong technical expertise in a broad area covering multiple technologies. Applies expected product behaviour across industry practices.
• Knows how the technology is expected to work in the industry.
• Peer review Pre Sales technical solutions ensuring that the solution design provides for a straight-forward deployment and meets the Enterprise Operational standards.
• Responsible for ensuring that all designs include an appropriate Enterprise network or solution management component to support monitoring, reporting and capacity planning
• Responsible for defining and gaining sign off for low level technical design/ Implementation guides for contracted solution with the customer. (internal)
• Build and stage Network/UC solutions for customer HQ, Distribution centres and branches in accordance to low level design documents.
• Support upgrading, implementation, deployment and go-live of agreed networks/Services to deliver agreed solution both inside and outside business hours as required
• Adhere to Change Management Processes to ensure implementations are controlled and managed with minimal impact to the both Vodafone and Customers networks and services..
• Provides systems/product training to internal stakeholders and customers.
• Responsible for providing in-depth troubleshooting expertise in all accountable Networks and Services.
• Collaborates with vendors on complex product hardware and software issues, driving resolution of defects.
• Work with cross-functional teams to resolve major customer issues as and when required.
• Proactive problem identification and resolution
• Participate in on-call rota and provide expert assistance to on-call support specialists.
• Provide inputs to Network Problem Resolution and Root-Cause Analysis statements
• Receives minimal supervision, no instruction on routine work, and general instructions on new assignments.
• Knowledge and Experience
• Proven track record of building and delivering customer solutions to agreed scheduled timelines.
• Demonstrated excellence in customer interaction, written and verbal communication.
• Expert knowledge of WAN/LAN design and Routing/Switching/forwarding protocols.
• Experience of making a contribution during pre-sales/bid phases
• Ability to priorities and manage internal and external stakeholder to handle multiple projects simultaneously. 
  Communication
• Demonstrate strong communication skills and ability to tailor communication and interaction style to different audiences
• Act as a strong influencer across the team and wider business with a view to continuous improvement of process and customer experience

We Are Looking For You, If You Have

• Cisco certification level to CCIE (Highly Desirable)
• Cisco certification level to CCNP (Mandatory) 
• Strong grasp of Aruba technologies 
• Aruba Wireless & Clearpass experience  
• HP certification to Master ASE certification  or Aruba ACSP (desirable)
• Strong grasp of Firewall technologies (Cisco ASA, Palo Alto) (desirable)
• Ability to build strong internal / external relationships with key stakeholders
• Customer Focus
• Engineering Professional with 6 + years experience preferably in a large complex environment
• Strong communication/influencing skills
• Ability to demonstrate Problem Solving, Analytical thinking and Decision with virtual making
• Willing to master new technologies in line with the customer requirements