Technical Support-L1,2,3

QA Analyst

  • Lead a QA team, and gather information from business stakeholders to verify and prioritise a set of business requirements
  • Prepare, execute and document test cases based on Business & Functional Requirements to ensure thorough testing of requirements in a fast paced environment
  • Work with clients to analyse existing or new processes and systems in order to provide high quality advice and deliverables
  • Work attentively with the Expleo testing services (functional, automated and performance) to deliver a seamless overall quality service
  • Work closely with the clients’ Technical Architects and Developers and be able to ‘translate’ the business requirements to functional requirements for these teams
  • Ensure that the scope of a design iteration doesn't vary unless authorised by the Business Stakeholders
  • Report issues to management where these could have an impact on a major deadline
  • Mentor less experienced analysts and motivate others to provide innovative solutions for team improvement
  • Review test cases written by peers to ensure that all requirements are covered in test case documentation
  • Re-test bugs to confirm that they have been corrected
  • Review, mentor and assign tasks to junior QA staff
  • Bring a quality focus to product releases
  • Have a customer mind-set and eye for detail with applications under test

Qualifications

  • A degree-level qualification in a Computer Science discipline
  • ISTQB certification
  • Non-functional testing Experience within telecommunications or finance industries advantageous

Experience

  • Demonstrable experience in a Test lead position as well as 3 years’ experience testing across a variety of environments and industries
  • Scoping and creating functional and non-functional test plans and test data, maintaining the integrity of the test environment
  • Test estimation and test planning experience essential
  • Quality focused with attention to detail

“We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age”.

  • Excellent client-facing skills
  • People management skills - introducing and building ways in which people can learn from each other, encouraging mentoring and the transfer of knowledge by designing and delivering learning interventions
  • Team work and emotional intelligence
  • Good self-management – continuous performance is both an objective and a mind-set
  • Have an innovative approach – a bold thinker and doer, matching creativity with vigilance
  • High value on openness and transparency
  • Ability to influence Stakeholders
  • Excellent time management and the ability to work to tight deadlines
  • Collaborative working environment – we stand shoulder to shoulder with our clients and ours peers through good times and challenges
  • We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects
  • Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses
  • Competitive company benefits such as medical and dental insurance, pension, life assurance, employee wellbeing programme, sports and social events, birthday hampers and much more!
  • Always working as one team, our people are not afraid to think big and challenge the status quo