Technical Support-L1,2,3

QA Analyst - Limerick

Responsibilities

  • Develop strategies and directs teams with diverse scope
  • Ensure that project deliverables are completed within agreed cost, timescale and resource budgets, are signed off
  • Use project planning tools and participate in the identification of and planning for future resource needs.
  • Responsible for overall test plan design and processes, applying, articulating and constructing business specific end to end scenarios, define standards for development of test scripts, deployment and reuse.
  • Specify the test environment for whole life-cycle testing and ensure it reflects business requirements for execution
  • Consult with key business stakeholders to ensure application design is optimised for testability
  • Allocate and co-ordinate test schedules, work and resource plans; managing progress of all activities against the plan, managing own deliverables and that of others to meet delivery deadlines
  • Provide quality assurance evaluation estimates on various projects, including the ability to execute vision, goals and direction of a team/teams.
  • Diagnose problems and probes underlying issues to generate multiple potential solutions.
  • Can proactively anticipate and prevent problems, facilitate buy-in and guides implementation of corrective and/or preventive actions for complex issues
  • Creates quality assurance procedures and user instructions to ensure a reusable process and tools approach
  • Define and implement quality process improvements and metrics focused on defect prevention.
  • Advise on risk assessment and risk management strategies for projects or release level
  • Input into proof of concept exercises and assist sales with pre-sales collateral

Qualifications

  • Bachelor’s Degree in Computer Science, Information Systems, or other related field, or equivalent work experience
  • ISTQB Advanced advantageous
  • Additional course or certification in Quality Assurance
  • Project Management qualification

Skills

  • Excellent client-facing skills
  • People management skills - introducing and building ways in which people can learn from each other, encouraging mentoring and the transfer of knowledge by designing and delivering learning interventions
  • Team work and emotional intelligence
  • Good self-management – continuous performance is both an objective and a mind-set
  • Has an innovative approach – a bold thinker and doer, matching creativity with vigilance
  • High value on openness and transparency
  • Excellent communication and presentations skills
  • Experience of introducing new concepts or strategies that significantly improve or revise the way business is done through to implementation.

Experience

  • Excellent client-facing skills
  • People management skills - introducing and building ways in which people can learn from each other, encouraging mentoring and the transfer of knowledge by designing and delivering learning interventions
  • Team work and emotional intelligence
  • Good self-management – continuous performance is both an objective and a mind-set
  • Has an innovative approach – a bold thinker and doer, matching creativity with vigilance
  • High value on openness and transparency
  • Excellent communication and presentations skills
  • Experience of introducing new concepts or strategies that significantly improve or revise the way business is done through to implementation.
  • Cards & Payments & Acquiring experience

Benefits

  • Collaborative working environment – we stand shoulder to shoulder with our clients and ours peers through good times and challenges.
  • We empower all passionate technology loving professionals by allowing them to expand their skills and take part in inspiring projects
  • Expleo Academy - enables you to acquire and develop the right skills by delivering a suite of accredited training courses
  • Competitive company benefits such as medical and dental insurance, pension, life assurance, employee wellbeing programme, sports and social events, birthday hampers and much more!
  • Always working as one team, our people are not afraid to think big and challenge the status quo