Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future. 

The Reporting and Analytics team is responsible for visualizing the data and insights for restaurants  that help Toast to deliver on its core values: enabling restaurants to outperform their peers, do what they love, and thrive.  Our team provides Toast restaurants with a comprehensive view of current operations and opportunities for improving future business outcomes.  

We are looking for a talented Product Designer with a strong portfolio demonstrating a balance of user goals and business objectives to deliver intuitive experiences that “Do right by the customer.”  We seek a teammate dedicated to connecting our restaurant customers to the data and insights that create a path to sustainable restaurant management and growth.

About this roll* (Responsibilities) 

• Design intuitive experiences across responsive web platforms,  delivering easy to follow wireframes, workflows, and prototypes
• Collaborate with product management and engineering to understand users, translating understanding into design artifacts that shape thinking and guide development
• Regularly conduct design reviews to obtain feedback, iterating on the designs to improve results
• Support user research studies that generate insights to positively impact product design
• Establish and promote design guidelines, best practices, and standards

• Minimum 2 years of experience with designing for native mobile apps and responsive web platforms
• Experience with holistic design approaches, including journey mapping, to create delightful moments across the entire experience
• Enough UX Research fluency to be data and insights driven
• Strong interpersonal, collaboration, and communication skills
• Enduring sense of curiosity with a desire to continuously learn and evolve
• Passion for doing right by the customer
• Fluency in one or more design tools (Figma, Sketch, InVision, Adobe CC)

Special Sauce* (Nonessential Skills/Nice to Haves)

• Experience designing reporting tools and/or data visualizations