We’re looking for a top-tier veteran software developer of native mobile apps and SDKs along with the services that support them to help take our mobile products to the next level in terms of functionality, stability and quality.

You’ll be joining the Mobile group that owns Zendesk’s mobile apps & SDKs. Architecting, designing, implementing and supporting robust, scalable and maintainable services that many product teams will integrate with in order to deliver groundbreaking capabilities to our customers is challenging and exciting.

Your vision will be the guiding one, ensuring our teams work well together and seamlessly integrate with the overall company product set. You’ll also play a key role in working with engineering leaders to ensure different product teams' needs are understood, catered for and aligned with the current and future plans.

What we’d like from you

You are an open, thoughtful and empathetic individual, a conscientious team member, and an eager learner. You are someone that wants to have influence and impact on those around you. Along with these traits, you have the experience to:

• Work with teams to lead our most important technical initiatives across mobile apps, SDKs and services.
• Provide technical advice and mentorship to engineers and help develop technical leadership capabilities across the group.
• Tackle complex problems, often touching many systems and sometimes different technologies.
• Facilitate or coordinate sessions with a few teams to determine a design/architecture/plan for the next phase of a project and the future of mobile in Zendesk.
• Check-in on recently completed work to ensure it’s delivering the desired outcome and operating as expected.
• Explore new capabilities or search for a viable path forward to a newly discovered unknown.
• Identify components and possible issues that could slow down our plans. Collaborating across our teams to formulate a progressive menu of options for fixing these issues before they become bottlenecks.
• Make pragmatic evidence-based recommendations on new technologies or standards and their strengths and weaknesses relative to our problem space.

What we offer

• Full ownership of the projects you work on.
• What you will be doing will have customer impact.
• Teams of passionate people who love what they do.
• Exciting projects, ability to implement your own ideas and improvements.
• Opportunity to learn and grow.

...and everything you need to be effective and maintain work-life balance:

• Flexible working hours.
• Professional development fund.
• Comfortable office, daily catered breakfasts, and lunches (once we’re back in the office) or reimbursement of the equipment of your choice for home-office setup.
• Premium Medical Insurance (incl. dental care & physiotherapy) as well as Private Life Insurance.