As the Automation Tech Ops SRE you will work in the DevOps / SRE Capability within the Automation Operations Team. This is part of the overall Automation Team which is delivering/maintaining automation at scale for one of the largest HealthCare company of the world. Site Reliability Engineering (SRE) combines software and systems engineering to build and run large-scale, massively distributed, fault-tolerant systems. On the SRE team, you’ll have the opportunity to manage the complex challenges of scale, while using your expertise in coding, algorithms, complexity analysis and large-scale system design.

This is a newly created role as we continue to grow and mature our services and focus on key areas that support our automation customers. Within the role you will be hands on supporting our automation systems, the customers and also the Tech Operations team. You will become the Subject Matter Expert for our platforms and help the team identify opportunities to automate / streamline existing processes. Join us! There's never been a better time to do your life's best work℠

 Primary Responsibilities

• Support and Maintain Infrastructure for the Tech Operations team using configuration management tools and with an “Infrastructure as Code” mind set.
• Perform Information Technology Service Management (ITSM) tasks without supervision. Able to provide direct feedback to improve ITSM processes. Provide end-to-end support on multiple platforms.
• Leverage modern tools and instrumentation to drive reliability and meet Service Level Objectives (SLOs).
• Utilize scripting & development skills to reduce operational man-hours and reduce time to restore for incidents. This should include implementing practices and tools that support Agile and Continuous Integration/Continuous Delivery (CI/CD) principles.
• Review issues, logs, errors, etc. to troubleshoot service tickets supporting a suite of tools used by end users.
• Ensure security of the environment by managing/applying permissions and encryption standards.
• Deliver professional level technical work in support of the development of products, tools, platforms and services.
• Create complex architecture design models that describe enterprise solutions that both conform to enterprise standards and advocates for modern technology and best practices.
• Complete tasks with minimal guidance and oversight, and review work of others.

You will be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role, as well as providing development for other roles you may be interested in.

• Working Knowledge of Cloud, preferably Azure
• Proficient in one or more Scripting Languages (Python, PowerShell or Go)
• Knowledge of CI/CD – Deployment pipelines, and automated build and configuration tools using Jenkins or Azure Dev-ops.
• Support and Maintain server (Windows/Linux) using Configuration Management Tools.
• Strong knowledge of IT/technical infrastructure practices and functional units
• Experience designing and building highly distributed, reliable systems
• Extensive knowledge in using SQL Databases (SQL Server, PostGre-SQL )
• Working Hands-On Knowledge of REST-API
• Experience with establishing and managing against metrics (KPI’s, Raw Error Rate, Response time, etc.)

Preferred Qualifications:

• Preferable experience as a Site Reliability Engineer
• Building and managing Docker containers and Kubernetes for scaling services infrastructure
• Working knowledge with .NET (C# as a language)
• Experience with Elastic Search or Splunk or Grafana
• Experience with TICK Stack.
• Proficient experience with Github or any other Source Control
• Proficient in Documenting the work preferably using GitHub Pages, MKDocs or MS-Word.

Careers with Optum. Here's the idea. We built an entire organization around one giant objective; make the health system work better for everyone. So when it comes to how we use the world's large accumulation of health-related information, or guide health and lifestyle choices or manage pharmacy benefits for millions, our first goal is to leap beyond the status quo and uncover new ways to serve. Optum, part of the UnitedHealth Group family of businesses, brings together some of the greatest minds and most advanced ideas on where health care has to go in order to reach its fullest potential. For you, that means working on high performance teams against sophisticated challenges that matter. Optum, incredible ideas in one incredible company and a singular opportunity to do your life's best work. ℠

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.