Learning Technology Support Specialist

Based in Dublin, our client is renowned for their continuing advancements in online technologies that have changed the world. An ambitious, fast paced forward thinking company with very creative culture.

As a Learning Technology Support Specialist, you will have 1-3 years of experience as a business analyst, system or LMS admin, learning specialist or similar role.

Initially on a 11-month contract, you will focus on optimizing learning experiences through the deployment of new technology and performance support solutions.

Our client is currently conducting all interviews online and are onboarding all new workers remotely.

Job Reference: BBBH20296

What will a Learning Technology Support Specialist do?

• Work to drive efficiencies in the development, testing, implementation, and maintenance of learning technology solutions, including building automation, recommending process improvements, and creating clear communications.
• Deeply understand learning technology architecture and how technology solutions integrate across different teams and how they support different products and policies.
• Build clear documentation/process workflows and ensure on-time delivery of all deliverables.
• Track and analyze operational metrics to help determine where to focus optimization efforts.
• Proactively identify and address potential setbacks and effectively communicate any necessary changes to process.
• Provide technology support triage for a catalog of learning technologies.

What does the Ideal Candidate look like?   

• 1-3 years of experience as a business analyst, system or LMS admin, learning specialist or similar role.
• Experience with web development including HTML/CSS and JavaScript.
• Experience working directly with Operations and/or Customer Support teams' learning challenges.
• Experience with learning management systems, knowledge management systems, content management systems, and/or electronic performance support systems preferred.

Benefits?

• Competitive Salary, with great onsite benefits including free canteen, unlimited (top class) coffee, tea, soft drinks and much more.
• Work Laptop, phone (most roles) and latest tools and technologies.
• State of the art modern office.
• 25 days annual leave (pro-rata) plus paid bank holidays.
• Expanding workforce with options for permanent positions and career progress ion for top performers.
• The experience of working with a company that will make your CV stand out from the crowd.