ROLE DESCRIPTION

As an associate developer for solution support, you develop and support cloud applications and SAP cloud products by developing additional functionality and/or debug and bugfix these. You will also debug, and bug fix solutions built by other teams. You will constantly improve your technical skills to provide high quality solutions for our customers choosing the right technologies and platforms. You will constantly look to improve the way we work, develop and maintain solutions. You will work closely together with other developers, product owners, architects, support engineers and integration specialists to share knowledge, ideas and align on workstreams.   

EXPECTATIONS AND TASKS

• Gather and form a solid understanding of customer and partner requirements/incidents. 
• Map these requirements/issues to a technical solution plan.
• Debug, bugfix, re-develop, test and deliver high quality bespoke solutions, and integrate them with other cloud solutions
• Communicate effectively with customers both verbally and in writing
• Create and deliver knowledge transfer training sessions for customers & partners in both a formal and informal setting
• Engage cross-functional resources both internally and with customer organizations to solve complex problems
• Develop an extensive knowledge of our technical toolset and methodologies for the extension and enhancement of the SAP OnDemand Solutions
• Become an expert in the SAP Cloud Business Suite
• Effectively manage time, workload and shifting priorities while consistently identifying opportunities for continual improvement

• Bachelor’s Degree or equivalent in Information Technology, Computer Science, Business Information Systems 
• Technical inquisitive nature with advanced analytical and diagnostic skills 
• Excellent customer focus and communication skills, both oral and written
• Strong team player and comfortable working on own initiative 
• Experience in developing robust software applications to specification and ability to communicate technical ideas, designs, and specifications effectively
• Knowledge of OOP concepts and methodologies and knowledge of web technologies: JavaScript, HTML, CSS, XML
• Ability to multi-task and perform effectively under pressure, working virtually with internal teams and customers