My Dublin based client is looking for a IT System Support Engineer to join their team on a permanent basis. Great opportunity to join an established organization.
Job Responsibilities
- Installation, maintenance and support of all IT systems (Virtual infrastructure, virtual machines, operating systems, end-user devices, network infrastructure, applications in use within the organisation)
- Group Policy Management, Office 365 support, Server 2012/2019 support
- Support of all communication tools in use (Mail system, mobile devices, telephony)
- Support & administer key technologies such as VMware, Server 2012, Active Directory, Exchange
- Maintain security of all systems ensuring they conform to best practice
- Liaise with suppliers in resolving issues
- Ownership of support issues from call logging through to issue resolution and documentation
- User administration on all systems
- Support & maintenance of cabling & switching infrastructure
- Telephone system support
- System alerting and monitoring to ensure optimal reliability, stability and auditing
- Monitoring of system backup processes and desktop/server security
- Webserver administration and monitoring
- Collaborate with the IT team on enhancement of processes & procedures
- Project work on implementation of new solutions
- Maintain system and infrastructure documentation
Experience Required
- In-depth knowledge of Microsoft 365 essential with strong Sharepoint knowledge
- Server 2012-2019
- Working knowledge of LAN/WAN infrastructure & networking protocols
- Experience with VMware and Veeam
Essential and Desirable Skills
- Excellent problem solving and communication skills essential
- Proven team player
- Flexible with ability to work well under pressure and outside of core business hours if required
Educational Requirements
- Relevant IT degree or equivalent
- Industry certified professional qualifications to a minimum MCSA Level
Regular working hours.
