Technical Support-L1,2,3

IT Support Engineer Level 2

ITContracting are seeking applications for an IT Support Engineer (Level 2). This is a permanent position located in Galway.

Key Responsibilities & Duties:

  • Hands on troubleshooting experience resolving a wide range of technical issues relating to Office PC’s and server operating systems, Office 365 email, Printers, Network Software, Backup devices, internet connections etc.)
  • Experience in Exchange 2016 and O365 setup and administration.
  • Experience in Active Directory administration.
  • Experience in Citrix Administration.
  • Experience in Server Level troubleshooting.
  • Backup Solutions – good knowledge of backup solutions, with experience in VEEAM preferred software.
  • Experience working and troubleshooting Avaya phone system or similar.
  • Experience working and troubleshooting videoconferencing system.
  • Experience and Working knowledge of networking concepts and technologies in a support environment

Candidates must be eligible to work in Ireland or currently hold a Stamp 4 Visa to apply.

For more information please apply here or contact Brian Coss in itContracting directly.

Qualifications & Skills:

  • Relevant 3rd level Technical qualification preferred, or alternative,
  • Microsoft MCP or CompTIA A+ Networking qualification
  • Min of 5 years IT support experience in a similar role
  • Excellent technical aptitude and troubleshooting skills

Essential:

  • Candidates must have a full clean drivers licence to apply, as flexibility to travel to alternative client locations on occasion as part of this role is required