My Dublin based client is looking for an IT Solution Engineer to provide technical analysis and expertise for IT solutions  for IT operations within their technical area of expertise.

OBJECTIVES/PURPOSE

• Provides technical analysis and expertise for IT solutions for IT operations within their technical area of expertise.
• Integrates specialized, technical expertise and a consultative approach in solving complex technical problems as individual or as team member.

ACCOUNTABILITIES

• Become a technical expert on the site business software applications and digital platforms to ensure they are managed to meet the ongoing business requirements.
• Provides technical analysis, design, configuration and ongoing maintenance of plant IT landscape according to standards, industry best practice and a deep knowledge of IT solutions.
• Uses analytical IT processes and independent judgement to develop innovative solutions, executes enhancements, and resolves technical challenges to deliver consistent quality services to IT solutions and platforms.
• Perform as part of IT shared service team providing the IT function for two manufacturing sites. Ability to support systems equally across both sites.
• Work with business SMEs and project teams to document technical requirements for new applications.
• Applies System Development Life Cycle (SDLC) and Information Technology Infrastructure Library (ITIL) standards to project and field work
• Develops and maintains IT documentation according to the companies Quality Management System (QMS) standards, policies and procedures.
• Establishes relationships with colleagues and vendors and is influential in technical support of projects and ongoing operations.

Technical/Functional (Line) Expertise

• MES, LIMS, CDS, Historian, ERP application certification and or relevant experience
• VMWare, Citrix, Cisco, Microsoft certification
• ITIL intermediate level
• SaaS or Cloud technologies certification and/ or relevant experience

Leadership

• Proven experience to drive for results.
• Self-motivated with a positive and flexible attitude.

Decision-making and Autonomy

• Demonstrate strong autonomy in problem solving and decision-making skills

Interaction

• Work closely with cross functional business teams, and global teams.
• Proven at building and maintaining relationships.
• Requirement to operate as part of an out-of-hours on call team

Innovation

• Develop and drive knowledge sharing and continuous improvement capabilities within the team.

Essential

• Experienced server and network engineer with relevant application experience.
• Associate Degree or equivalent.
• Ability to write and speak in the English language.
• Excellent oral and written communications skills, with problem solving and analytical skills.
• Practice efficient time management and coordinates tasks, working in an international environment.

Desired

• 5 -10 years relevant experience.
• Ability to work with Quality Management Systems
• Experience working with project management and agile methodologies