hannelSight is an Irish ecommerce SaaS vendor offering a range of “Where to Buy” and Digital Shelf solutions to global manufactures like Philips, BSH and Sony. As we continue to scale our business, and watch more and more companies leverage our products to optimise their online operations, we’re proud of our success in helping to shape the way in which products will be bought and sold online in the future.

2021 has been our most successful year to date; we are hiring a Head of Revenue Operations to join our sales management team and to provide critical, strategic support to our sales & marketing functions in driving revenue growth and productivity. This is an exciting leadership role with the opportunity to scale a high-growth business.

We are looking for an experienced candidate with the knowledge and skills to support us in areas ranging from strategic planning and measurement to managing our tech stack. In many ways, this role acts as the lynchpin between our business teams, and has the potential to make a significant impact quickly.

What will this role entail?

The role of Revenue Ops at ChannelSight is to build end-to-end processes to drive predictable revenue across net new acquisition, customer growth, and renewals. This person will be expected to deliver visibility across the entire revenue cycle through an alignment of people, data and operational rigour. Specifically, you will be -

-      Providing strategic support in annual planning, including quota-building, headcount forecasting and budgetary planning, partnering with members of the senior leadership team.

-      Reviewing processes across all sales & marketing functions, isolating current challenges and building plans to improve them.

-      Owning measurement of pipeline trajectory and territory assignment, as well as team forecasting.

-      Building reports, dashboards and other performance measurement mechanisms.

-      Partnering with sales management in building the revenue playbook and enabling and ensuring best practice across the sales team.

-      Ownership of the technology stack across the sales function, with priority given to CRM optimisation and CRM hygiene.

-      Direct management of one other team member, a CRM specialist.

·         3 years of experience in a similar role is a must, preferably within a similar business-size.

·         A record of providing strategic recommendations to the business based on data-driven analysis of business performance.

·         Experience building, measuring, managing and forecasting recurring revenue models, and each related channel.

·         An understanding of the operational rhythm of BDR, AE, CSM, Marketing and Solution Consultant business teams.

·         Experience with operational ownership of CRM processes, and ownership of roll-out and management of other sales & marketing technologies.

·         Knowledge of Zoho CRM is a plus, as is Hubspot, Bloobirds and Churn Zero.

·         An understanding of JavaScript and coding skills are a plus.