Salesforce Commerce Cloud is seeking a Senior Solution Consultant who will be responsible for pre-sales technical assistance for the sales teams. This individual will perform technical presentations and demonstrations of our Commerce Cloud platform. The Senior Solution Consultant must be able to articulate technology and product positioning to both business and technical users and be able to identify all the technical and business issues to sales prospects to assure complete customer satisfaction.
Responsibilities
- Understand and communicate solution messaging at both a technical and business level
- Provide industry expertise and guidance to clients
- Communicate technical solutions in a business manner
- Author and provide presentations both to executive-level and working-level client audiences
- Present standard software demonstrations
- Develop and present custom demonstrations based on prospective client requirements using JavaScript, HTML, CSS and XML.
- Provide solution insight paralleling the solution to client needs
- Guide prospective clients to the merits and strengths of the Commerce solution
- Assist account executives in development of Target Account Selling strategies
- Remain current in industry and technology trends
- Document all prospective client meetings and decisions in Sales Force.
- Articulate market requests and needs to R&D and Marketing organizations in clear, concise manner
- Assist account executives in development of proposals and RFI / RFP responses
- Organize communications between teams and external vendors to develop solutions
Qualifications
- Proven experience in sales, marketing, operations, and/or consulting experience in a software company
- Proven track record in giving sales-oriented presentations to executive-level audiences
- Successful participation in sales cycles in a pre-sales/consulting role
- Exceptional oral and written communications skills in French & English
- Ability to manage multiple prospects and activities concurrently
- Strong and creative problem-solving and analytical skills
- Highly motivated, persuasive, and success driven personality with high attention to detail
- Ability to work as part of team
- eCommerce and retail industry knowledge are a plus
- Knowledge of technologies such as commerce, marketing, loyalty, payment is welcome
- Ability to travel up to 20% of the time domestically and internationally
- Bachelors Degree in related field
