About Avaya
Businesses are built by the experiences they provide, and every day millions of those experiences are delivered by Avaya Holdings Corp. (NYSE: AVYA). Avaya is shaping what's next for the future of work, with innovation and partnerships that deliver game-changing business benefits. Our cloud communications solutions and multi-cloud application ecosystem power personalized, intelligent, and effortless customer and employee experiences to help achieve strategic ambitions and desired outcomes. Together, we are committed to help grow your business by delivering Experiences that Matter. Learn more at www.avaya.com.
About the Solution & Technology Business
The Solutions & Technology organization of Avaya is the company’s global team responsible for the new innovation, development of Avaya’s contact center, unified communications and collaboration products and services. We are a team of innovators in every aspect of what we do and count among us the best engineers, developers, researchers and product leaders in the world of communications technology. We are excited about how the world is technologically evolving and strive to lead new revolutions in how businesses communicate via cloud, artificial intelligence, automation and mobility. Avaya’s Solutions & Technology is seeking the best and the brightest to help transform how the world connects. New recruits will be responsible for building and bringing innovation to market, in a customer-driven, high accountability, high trust environment.
About the Opportunity
Avaya architects our systems to be highly available, fault tolerant and distributed from the ground up. We invest deeply in reliability improvements to support our scale and business criticality of our solutions and container applications. Operational automation, testing, and performance improvement is critical to the success of our solutions. We are looking to expand the team with software development engineers that can advance not only the functionality of the platform, but also keep a strong focus on the operational challenges around keeping our solutions reliable as our solutions evolve.
The Contact Center (CC) quality assurance team in Galway is looking for a strong and customer focused senior test engineer with extensive automation and test engineering skills.
About the Activities
Working as part of a wider Engineering team, you will be required to:
About the Individual
We are seeking candidates with strong communication skills and problem-solver. Self-starters that can participate in autonomous team environment with can-do approach required – automation orientated. We are looking for candidates to be proud of what you work on, obsess about the quality of the work you produce. Ideally, you’ve been part of teams that have built exciting PaaS and/or SaaS products in your previous roles and loved the satisfaction that comes with knowing that people around the world are using something you’ve created. Hates it when people say, “but it works on my machine” – we are looking for DevOps enthusiast. You can demonstrate significant impact that your work has had on the product and/or the team. Join us to do the best work of your career.
You will be working closely with developers as they develop code to ensure requirements are being met and to the correct quality. You will conduct automated (and manual tests where necessary) to ensure the software created is fit for purpose. During testing you will be thinking “outside of the box” to understand the various scenarios and configurations that customers use to ensure customer quality is maintained and through doing so drive regression testing across the products. You will be responsible for defining and driving innovative automated testing strategies and toolsets into our overall processes that support and enhance the current Quality Assurance processes.
About the Requirements
Experience
7 - 10 Years of Experience