U.S. Bank is seeking a Change Manager with service management and change management process experience to contribute toward the success of our technology initiatives.
- Oversees the implementation, integration, effectiveness, and adherence to the change management process.
- Assesses the impact, cost benefit and risk of proposed changes.
- Coordinates the change planning and implementation process.
- Manages implementation of end-to-end large scale application changes.
- Maintains continuous communications with stakeholders, IT, and business teams.
- Consults on large scale and complex change management program across the organization.
- Integrates change management process with other service management functions.
- Provides day-to-day supervision of the change team, ensuring high levels of system/service availability of all systems.
- Bachelor's degree or equivalent work experience
- ITIL Service Management Foundation certification
- At least 5 years experience with processes, practices and tools for effectively managing changes to the production or live services environment.
- IT quality assurance
- IT governance
- Contingency and disaster recovery
- Computer operations
- IT audit and control
