Application Support Specialist

Our client is an innovate Irish owned software company with state-of-the-art offices based in Dundalk. This company continue to grow and expand their dynamic team and are currently looking for an Application Support Specialist to join them on a permanent basis.

They require 2+ year’s relevant application support experience, ideally with a software company.

You will be supporting a range of Accounting, Stock, CRM, E-Commerce, Business Intelligence and Supply Chain Management modules within their ERP Software solution and you will be a key member of this evolving team.

Job Reference: BBBH 20187

What will an Application Support Specialist do?

• You will be responsible for assisting their growing customer base with technical and operational queries across a wide range of business processes.
• Respond to system operation inquiries, documenting the issues, and working towards the optimal solution.
• The right person for this role will have a deep interest in technology and will utilise creative thinking and problem-solving skills to address issues.

What does the Ideal Candidate look like?

• 2+ year’s relevant application support experience, ideally with a software company.
• A day to day working knowledge of Accounting, ERP or Business Management Software systems.
• A degree or third level qualification in Computer Science, Accounting or Business.

Experience in any of the following is desirable but not essential as training will be provided:

• Strong knowledge of Databases, like SQL Server, MySQL including SQL scripting & SQL Admin Studio.
• Working knowledge of FTP/SFTP, SSL Certs, REST API, SOAP, SoapUI, Postman, Excel, and CSV files.
• Experience in relevant business software – 3rd Party Integrations, EDI, Logistics, Warehouse Management, CRM, E-Commerce, Business Intelligence.
• Day to day working with Accounting, ERP or Business Management Software.
• A good knowledge of financial and management reporting or financial acumen.

Benefits?

• Healthcare.
• Pension Plan.
• Life Assurance.
• Flexible working hour’s & flexible annual leave.
• Wellness Program.
• Exercise Reimbursement.
• State of the Art Workspace & Office.