Software Developer/ Engineer/ Architect
Senior Team Lead
Job Description
Responsibilities:
- Act as a mentor to the Operations Team, provide coaching and guidance to them for their day to day responsibilities and from a career perspective Actively train TLs on key methodologies used within the work environment
- Define, create, maintain and communicate the strategy for your team in alignment with management Act as a go between for management and team leads, delegate management requests between team leads and ensure an even workload.
- Define and plan project level programs,
- Provide support guidelines for the duration of the projects as well as deliver Drive overall performance of the teams,
- Ensure there is alignment on this across all products Be accountable for the team s performance both overall and on a product level KPI and SLAs
- Build and maintain relationships with the key client and internal stakeholders
- Business reviews preparation and delivery in front of the key client and internal stakeholders
- Follow and implement business excellence practices across the team
- Communicate effectively with the team deliver key messages and vision from management and provide visibility on his her responsibilities within the team
- Support and engage with the team leads on a professional and personal level to ensure their growth and empowerment
Qualifications
Qualifications
- Bachelor s Degree or 3 4 additional years of supervisory experience in lieu of degree.
- Minimum of 3 years team management experience in an international environment Preferably practical analytical problem solving skills through analysis using Excel, SQL, Access queries etc. Preferably 2 years experience working in a social media environment would be advantageous
- Ability to work on own initiatives while in a team environment having a business and client impacts Ability to work holidays and weekends, including rotating shifts as directed by their team and is subject to change.